COMMENTARY 939.5: The Greyhound Principle

Racing dogs are trained to chase a mechanical rabbit that always goes a little faster than the fleetest dog. This causes them to run faster than they otherwise would.

Companies that annually set overly ambitious performance objectives for their employees employ this greyhound principle. To a point, it works. Most people achieve more when expectations are set high.

The strategy turns negative, however, when firms chasing Wall Street’s rabbit continually set “no-excuses” double-digit growth goals without regard to market realities (including multiple competitors driving toward the same goals) or systemic understaffing (part of the “do more with less” philosophy). Consequently, many corporate leaders are caught up in a ceaseless upward spiral of stress.

Yes, the financial rewards for such success are ample, but the driving motivation is usually not greed and certainly not job satisfaction – it’s fear. This can often morph into desperation, a dangerous mindset that can spawn imprudent short-term decisions and outright cheating.

It’s unwise and unethical to ignore the business and moral implications of aggressive growth strategies that put executives under unprecedented, unrelenting, and unreasonable pressure.

On one level, it’s a matter of values. Work-life balance should be more than a rhetorical ideal. A good company cares about its people. The path to career success shouldn’t be littered with the ruins of failed marriages and neglected children.

On another level, it’s long-term self-interest. Without an abundant and replenishing pool of talented and committed leaders, no company will succeed for long. The organizations that will pull away in the next decades are those that can attract and retain the best talent because they’re places where those people want to work – and that will take a lot more than money.

This is Michael Josephson reminding you that character counts.

Comments 6

  1. b. persoon

    This strongly reminds me of Atlanta educators who changed student answers on the standardized tests in order to keep their jobs. It was understandable but not right.

  2. Chris

    The Greyhound Principal perfectly describes FedEx. Don’t let their “people first” rhetoric fool you–there is a dark side to that company that most people don’t know about.

  3. Sally Scheib

    It makes no sense to set goals when the method and possibility of reaching them has not also been considered. Trying harder has limits. If company leaders cannot or will not cooperate with workers to determine what is reasonable and how to get to where they want to be, then those company leaders are not leaders at all.

  4. Todd

    Powerful message…touches on many important aspects of a successful organization and honestly what’s most important. This message will spark great discussions within our organization and help us remember what’s most important as we chart our path forward. Thanks for the insights!

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