QUOTATION: From listening comes wisdom, and from speaking, repentance.

Applying this old proverb to your personal and workplace relationships can make a huge difference in your life. Listening doesn’t just mean silently waiting your turn to speak. It means being respectful and attentive to the words, tone and context of what another person is saying. And when it is time to speak, be aware of your own words, tone and context so you don’t regret what you said or how and when you said it. — Michael Josephson

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