COMMENTARY 983.1: Seven Truths for Bosses

Here are seven truths I’ve discovered in my struggles to be an effective boss:

  1.  It’s not what you say that matters; it’s what people hear. Just because you said it doesn’t mean they heard it. Just because you wrote it doesn’t mean they read it. Be sure your message is received and understood.
  2.  There are lots of things you don’t know and lots of people who hope you don’t find out. The boss rarely hears the truth, the whole truth, and nothing but the truth. You’ve got to walk around, look around, listen, and ask direct questions.
  3.  Hire for character, train for skills. Integrity, responsibility, and the ability to work with others are vital competencies. You’ve got to screen out or weed out people you can’t believe or rely on or who are toxic to the team.
  4. Settling for warm bodies turns one problem into two. You still have to get someone who’s right for the job, but first you have to deal with and remove the wrong person. If you can’t find the time to do it right, when will you find the time to do it over?
  5. What you allow, you encourage. If you don’t enforce your values and rules, they’re not your values and they’re not rules.
  6.  Doing nothing is doing something. Indecision and inaction cause as much harm as poor decisions. Indecisiveness is incompetence.
  7. It’s all about relationships. Your most important job is to get the most out of the people who work with you. You’ve got to be ready to be a boss, motivator, mentor, counselor, disciplinarian, or friend.

This is Michael Josephson reminding you that character counts.

Comments 4

  1. Well said. However, offices like UN where extensive regulations, rules and ethics are in place seldom exercised by their own bosses as such “boss(s) is always right even if s/he is wrong…” Their first and later repetition of “wrong” exercise of power, decision, findings is likewise supported by their contemporaries irrespective of what happens thereafter. Person(s) who be their target at least suffer till one get a relief after tiring efforts…. Should one say that they are not effective bosses (as their decisions are fully effective) or that the whole organization is ineffective in one way or the other??

  2. Thank You Mr. Josephson. This morning, Saturday I resigned from one of my two jobs. I lost income, but gained preservation.
    This particular commentary, Seven Truths for Bosses is what many many companies & corporations lack, or don’t have. They run themselves to the ground by their own hands & they will never know who did it. So thank you.

  3. A good boss also needs to know when he/she is learning from a skilled knowledgeable employee. A good boss knows when to follow.

  4. I stumbled across this commentary in an email sent from a competent friend.
    How may I recieve more emails from Michael Josephson?
    Tom R. Murray
    Captaim USN (Retired)

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