We demonstrate the virtue of respect for others by being courteous and civil and treating everyone in a manner that acknowledges and honors basic human dignity. An important but often neglected aspect of respect is listening to what others say. Respectful listening is more than hearing. It requires us to consider what’s being said. That’s hard when we’ve heard it …
7 Truths About Effective Communication by Michael Josephson
Earn Trust – be honest; don’t exaggerate, distort or deceive. Really Listen – you can’t change another’s opinion until you truly understand it. Be Open – if you want to change another’s mind, show yours is open; be willing to make the first concession. Show Respect for the opinion you want to change and the person who owns it – …