10 Tips for Delivering (Constructive) Criticism by By Dr. Barton Goldsmith for Bankers Online Take an honest look at where you’re coming from. If there’s some anger or resentment toward the team member, then you’re probably not the best person to offer them advice. Start and end with a compliment. Find something good to say about your team member, this will help him …
QUIZ: What should you do when your best salesperson is a jerk?
You are a regional sales manager, and, despite your admonitions, your highest producing salesperson regularly verbally abuses clerical help, stretches the truth, and ignores other company policies. Business is bad and this person accounts for about 20% of your business. You feel certain that if you are too harsh, or if you fire her, she will go to work for …
WORTH READING: Learn more on how to identify and deal with toxic relationships and emotional vampires.
Life coach Cheryl Richardson describes six types of toxic qualities in people. The Blamer: This person likes to hear his own voice. He constantly complains about what isn’t working in his life, and yet gets energy from complaining and dumping his frustrations on you. The Drainer: This is the needy person who calls to ask for your guidance, support, information, advice or …