COMMENTARY: Moving Beyond 9/11

I’ve become increasingly ambivalent about the way we commemorate the dark days and months that began on September 11th, 2001. Each year the memories and all the feelings they evoke are less vivid. Thus, the news articles, commentaries and TV specials about the 9/11 attacks serve as important reminders, not only of the immeasurable loss of life and the permanent …

COMMENTARY: Be What You Want to Be

“What will you be when you grow up?” It’s a serious question. As kids, we knew we were going to be something and that to be something was to be someone. Even as our ambitions changed, we knew what we were going to be was important and our choice.

COMMENTARY: The Power of One

Reading about the 31-year-old “rogue trader” arrested in London for unauthorized transactions that cost the Swiss Bank UBS $2 billion caused me to think about the power of one person. I’m not talking about great heroes and villains who changed the course of history, but smaller acts by ordinary people. There are lots of angles to thinking about the power …

COMMENTARY: It’s Your Job to Enjoy Your Job

It’s Your Job to Enjoy Your Job Labor Day is, first and foremost, a day off from work to do something you enjoy, or to catch up on domestic tasks awaiting your attention. It’s also an ideal time to think about the role that work plays in your life. For some, work is a necessary evil. It’s doing what they …

COMMENTARY: Changing Lives

Long ago when I was a law professor, I was at a conference and a man I didn’t recognize greeted me warmly. He said he wanted to thank me for changing his life. I was embarrassed as I listened to him tell me that he had met me after a speech I had given at his law school. He said …

COMMENTARY: This Is My Dad, Sam Burke”

Ann’s father, Sam Burke, was in the last stages of cancer, and his needs had gone beyond what she could provide at home. She was distraught at the thought of placing him in a convalescent home. The check-in process confirmed her worst fears. Administrators, nurses, and doctors who seemed bothered, bored, or burned out quickly transformed Sam Burke into just …

COMMENTARY: Authentic Apologies

“I’m sorry.” These are powerful words. Authentic apologies can work like a healing ointment on old wounds, dissolve bitter grudges, and repair damaged relationships.

Right To Do

Right To Do How often do we hear someone defend against an action of wrongdoing by the claim that what they did was within the law? This defense may work n court but not at the gates of heaven. One has a right to do what is legal, that does not mean it is right to do it. The domain …

Enjoy and be grateful for the little things in life because one day you will look back and realize they are the big things.

USING PHOTOS TO RE-EXPERIENCE THE BIG LITTLE THINGS. The greatest value of personal photos is the way they preserve the precious moments of daily living. They capture events and experiences we once though worthy of documenting . Yet, like the memory stored somewhere in our brains, these recorded images usually disappear into a forgotten past. Photos trigger memories and remembering …

Empathy as a Customer Service Strategy

Is there opportunity in times of emotional turmoil? Starbuck’s CEO Howard Schultz things so. Or maybe he really wants to use his company and its 190,000 employees as a source of a kinder gentler society. What do you think? “Today’s financial market volatility, combined with great political uncertainty both at home and abroad, will undoubtedly have an effect on consumer …

Life is short. Smile as often as you can – then keep smiling.

“Every time you smile at someone, it is an action of love, a gift to that person, a beautiful thing.” Mother Teresa. CHARACTER COUNTS! (www.charactercounts.org) focuses on creating a positive school climate where children are both physically and emotionally safe, where they feel they are accepted and valued and where they feel they belong. One of the most effective ways …

COMMENTARY: Good Decisions Start With a Stop

More often than we like, most of us face choices that can have serious and lasting impact on our lives. Do we go along with the crowd? Do we tell someone off, quit a job, or end a relationship? Unfortunately, these decisions are not preceded by a drum roll warning us that the stakes are high. Even worse, we often …

COMMENTARY: Too Poor to Give

When Teresa, a widow with four young children, saw a notice that members of her church would gather to deliver presents and food to a needy family, she took $10 out of her savings jar and bought the ingredients to make three dozen cookies. She got to the church parking lot just in time to join a convoy going to …

COMMENTARY: Competition in the Arts

Competition often brings out the best performance but it doesn’t always bring out the best in people. Even in the arts, actors, singers, dancers, and musicians must survive and thrive in a competitive community as rude and rough as any. Ambitious parents often introduce toxic gamesmanship and back-biting attitudes very early as their children are judged and ranked by the …

COMMENTARY: What I Want My Daughter to Get Out of Sports

Several years ago, when my daughter Carissa was about to enter her first gymnastics competition, I wrote her a letter expressing my hopes and goals for her athletic experience. Here’s a revised version: My Dearest Carissa, I know you’ve worked hard to prepare yourself to compete, and I know how much you want to win. That’s a good goal. You …

COMMENTARY: The Beginning of Positive Thinking

I am a strong believer in the power of positive thinking, which is the title of a best-selling book published in 1952 by Dr. Norman Vincent Peale, a controversial preacher and pastor who popularized the idea that if you can change your attitude, you can change your life. He urged people to consciously train themselves to be optimistic and enthusiastic, …

COMMENTARY: Not Everyone in Need Has a Brick

A successful man known for his philanthropy was driving his new car through a poor part of town. He’d driven the route hundreds of times before on his way home. A young boy tried to flag him down. The man was in a hurry and didn’t want to get involved, so he pretended he didn’t see him. The traffic signal turned red, though. As he slowed for it, he heard …

COMMENTARY: If You Were Arrested for Kindness

If you were arrested for kindness, would there be enough evidence to convict you? Some people cheer up a room by entering it, others by leaving it. What do you bring to your interactions with workmates, friends, and family?

COMMENTARY: The Ultimate Solution to Bullying in Schools: A Student-Led Culture of Kindness

Olivia Gardner was a sixth grader in Northern California when her life began to unravel. It started when she suffered an epileptic seizure in front of her classmates. Immediately, the name-calling began. The hallway insults and ridicule — “freak,” “retard,” “weirdo” — escalated into cyber-bullying when a few particularly nasty students set up an “Olivia Haters” website. One student dragged …

COMMENTARY: If It’s Broken, Try to Fix It

Former President Jimmy Carter was 70 years old when he wrote this poem about his father: This is a pain I mostly hide, But ties of blood or seed endure. And even now I feel inside The hunger for his outstretched hand. A man’s embrace to take me in, The need for just a word of praise.

NEVER GIVE UP ON YOUR QUEST FOR A GOOD LIFE

Just as a beautiful flower can emerge out dry and desolate soil, joy and fulfillment can emerge out of the rubble of disappointment, grief and even tragedy.  Stay positive and persevere believing the best is yet to come! I know this is easier said than done. It takes great strength

COMMENTARY: A Perfect Game

In Echoes of the Maggid, Rabbi Paysach Krohn tells a story of a young boy with severe learning disabilities named Shaya who was walking past a park with his father when he saw a group of boys playing baseball. He asked his dad if he thought they’d let him play. Although Shaya couldn’t even hold a bat properly, his father …

COMMENTARY: Granddaddy’s Gift

Years ago, a Southern woman was in one of my workshops. When asked to tell a story that impacted her character, she described an incident when she was 5. She was at her grandfather’s house all dressed up in a white dress with a crinoline and new gloves, proud as she could be. Her granddaddy told her she could go …