COMMENTARY: Coach Wooden the Philosopher

According to Henry David Thoreau, a philosopher is a person who seeks to understand and solve the most serious problems of life, not only theoretically, but practically. A true philosopher, Thoreau added, is so committed to wisdom that he seeks to live wisely and so lives a life of simplicity, independence, magnanimity, and trust. By this definition, John Wooden, my …

COMMENTARY: It’s Your Job to Enjoy Your Job

It’s Your Job to Enjoy Your Job Labor Day is, first and foremost, a day off from work to do something you enjoy, or to catch up on domestic tasks awaiting your attention. It’s also an ideal time to think about the role that work plays in your life. For some, work is a necessary evil. It’s doing what they …

Empathy as a Customer Service Strategy

Is there opportunity in times of emotional turmoil? Starbuck’s CEO Howard Schultz things so. Or maybe he really wants to use his company and its 190,000 employees as a source of a kinder gentler society. What do you think? “Today’s financial market volatility, combined with great political uncertainty both at home and abroad, will undoubtedly have an effect on consumer …

COMMENTARY: The Beginning of Positive Thinking

I am a strong believer in the power of positive thinking, which is the title of a best-selling book published in 1952 by Dr. Norman Vincent Peale, a controversial preacher and pastor who popularized the idea that if you can change your attitude, you can change your life. He urged people to consciously train themselves to be optimistic and enthusiastic, …

COMMENTARY: Not Everyone in Need Has a Brick

A successful man known for his philanthropy was driving his new car through a poor part of town. He’d driven the route hundreds of times before on his way home. A young boy tried to flag him down. The man was in a hurry and didn’t want to get involved, so he pretended he didn’t see him. The traffic signal turned red, though. As he slowed for it, he heard …

COMMENTARY: Rebuilding Your Life and Reputation

Larry wrote me the following letter: “I’ve been a small businessman for almost 23 years in a business where people lie, cheat, and steal. I’m sorry to say I became one of them. In the short term it may have helped, but long term it came back to haunt me. There’s no amount of success that’s worth it. I am …

COMMENTARY: The Ultimate Solution to Bullying in Schools: A Student-Led Culture of Kindness

Olivia Gardner was a sixth grader in Northern California when her life began to unravel. It started when she suffered an epileptic seizure in front of her classmates. Immediately, the name-calling began. The hallway insults and ridicule — “freak,” “retard,” “weirdo” — escalated into cyber-bullying when a few particularly nasty students set up an “Olivia Haters” website. One student dragged …

COMMENTARY: R-E-S-P-E-C-T

R – E – S – P – E – C – T. Aretha Franklin reminded us how it’s spelled, but a lot of us need coaching on how to show it. In both personal and political relationships the failure to treat each other with respect is generating incivility, contempt and violence. There’s an important distinction between respecting a person …

COMMENTARY: School Principal: The Most Difficult CEO Job in the Nation

Schools all over the nation are struggling to modify their strategies to meet the Common Core demands regarding critical thinking and problem solving. They must also find ways to teach 21st Century workplace skills, enhance students’ social and emotional development, and, of course, build their character so they become responsible and productive citizens. Oh, they must also be sure to create an …

COMMENTARY: Eighteen Random Rules of Life

I love maxims, those concise capsules of worldly wisdom. I collect them and write them and, of course, love to share them. Here are 18 random rules of life worth posting on your mirror or, better yet, using as dinner-time discussion starters. Find the lesson in every failure and you’ll never fail. The likelihood that you’re right is not increased …

COMMENTARY: Box Full of Love

Todd was a sadly quiet eleven-year-old struggling to adjust to the death of his mother. His father left long ago and he was living with an aunt who made it

COMMENTARY: Using All Your Strength

A young boy was walking with his father along a country road. When they came across a very large tree branch the boy asked, “Do you think I could move that branch?” His father answered, “If you use all your strength, I’m sure you can.” So the boy tried mightily to lift, pull and push the branch but he couldn’t …

COMMENTARY: The Greyhound Principle

Racing dogs are trained to chase a mechanical rabbit that always goes a little faster than the fleetest dog. This causes them to run faster than they otherwise would. Companies that annually set overly ambitious performance objectives for their employees employ this greyhound principle. To a point, it works. Most people achieve more when expectations are set high. The strategy …

COMMENTARY: Learning From Pigeons

During an experiment, pigeons were put in cages with one green and one red button.  In one cage, if the birds pecked the green button they would get food every time.  In the other, the green button yielded food erratically and the pigeons had to persist to get enough food.  In both cases, pecking the red button did nothing.  Both …

COMMENTARY: Being Decisive

Frank is a new supervisor who wants to do well. Maria consistently comes in late. When he confronts her, she makes a joke out of it. Hoping to win friendship and loyalty, Frank is painfully patient with her, but Pat, a conscientious employee, urges him to do more. Soon others begin to come in late, and Pat quits. Frank feels …

COMMENTARY: A Person of Character

Let’s face it, it’s not easy to become a person of character. It takes a good heart, but it also requires wisdom to know right from wrong and the discipline to do right even when it’s costly, inconvenient or difficult. Becoming a person of character is a lifelong quest to be better. A person of character values honesty and integrity …

COMMENTARY: Sharpen Your Ax

Ben was a new lumberjack who swung his ax with great power. He could fell a tree in 20 strokes, and in the first few days he produced twice as much lumber as anyone else. By week’s end, he was working even harder, but his lead was dwindling. One friend told him he had to swing harder. Another said he …

COMMENTARY: Clichés and Milestones

One of the things I hate most about clichés is that whenever I experience milestone experiences, I have to admit they are true. There’s nothing unique or original about my feelings except that they are mine. So, when I witnessed my daughter Samara turn 18, my mind and heart flooded with trite and corny thoughts and emotions: “Where did the …

COMMENTARY: Wisdom in 20 Words or Fewer: Part One

Since my children were small, I launched their day with the invocation to “be good, have fun and learn.” I hope they remember that mantra, but when my daughter Samara began her independent life as a college freshman 3,000 miles away, I thought a more detailed set of maxims was needed. So I assembled a collection of concise (20 words or fewer) …

COMMENTARY: Refuse to Be Afraid

Tim Wrightman, a former All-American UCLA football player, tells a story about how, as a rookie lineman in the National Football League, he was up against the legendary pass rusher Lawrence Taylor. Taylor was not only physically powerful and uncommonly quick but a master at verbal intimidation. Looking young Tim in the eye, he said, “Sonny, get ready. I’m going …

COMMENTARY 988.1: Saying the Right Thing

When someone you care about is suffering greatly, what’s the right thing to say to make him or her feel better? There are all sorts of traumas that can send us to the darkest dungeons of despair – the death of a loved one, being raped, getting a divorce, losing a limb, seeing a child sent to jail or on …

COMMENTARY 987.5: The One-Minute Graduation Speech

I’ve given lots of commencement addresses and, despite the silly hat, it’s a head-swelling experience to tell a captive crowd how they should live their lives. The problem is, speakers are to graduations what turkeys are to Thanksgiving, except people are much more interested in a turkey on a platter than a turkey behind a podium. What we need is …

GRADUATION: Greatest Quotes – Invocation & Advice and The Nature & Value of Education

INVOCATIONS AND ADVICE Now that you’re getting your degrees it’s a good time to set goals and devise a plan. You need a roadmap, but be prepared for unintended detours, confusing signs and closed roads. Don’t be afraid of change or unwilling to change. Enjoy the journey, wherever it takes you, because that’s your life. — Michael Josephson Put your future …